Support
Where to ask, where to file, and what to expect from each.
This page is about getting help from Dibbla. If you want your app’s users to be able to reach you, that is a different feature — see Support tickets.
Where to go
| You want to… | Go to |
|---|---|
| Ask a question, report a bug, suggest an improvement | community.dibbla.com |
| Read guides and reference material | you’re here — start at Connect your assistant |
| Understand what Dibbla is and how it compares | the FAQ |
| Reach the team directly | [email protected] |
| Report a problem with a connected AI agent, or an agent you did not authorize | [email protected] |
| Let your app’s users reach you | Support tickets — a different thing entirely |
Prefer the community forum over email for anything another user might hit too. Questions asked there stay searchable; questions asked over email help exactly one person.
Connected AI agents
[email protected] is the public address for anything about the Dibbla
platform connector: access questions, and reports of a client, grant or agent
being misused. We act on connector abuse reports within one business day, and
can revoke an individual grant, an individual client, or a whole registered
client immediately.
You do not need us to disconnect an agent. Revoke it yourself under Connected agents in the account portal; it takes effect on the next call the agent makes. See Disconnect and revoke access — note that removing the connector in Claude or ChatGPT is not the same thing as revoking it here.
A public status page, and published response-time expectations per channel.